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General Information

This request process is for current high school seniors, graduates and/or students no longer at Sumner County Schools. 

All requests for student records / information must be submitted and paid for online. Walk-ins, mail, fax, and phone requests are no longer accepted.

Per the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 year of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

Please note the information below:

• Requests must be completed online and will be processed on normal business days during normal business hours (Monday – Thursday 6:15 AM – 2:30 PM and Friday 6:15 AM - 2:00 PM).
• Typically orders will be processed within 10 business days from the time the order is received.
• Orders may be delayed longer than 10 days due to holidays, school breaks, and at the beginning and end of a school year. 
• “Official Student Records” must be mailed directly to colleges, employee, etc.
• All records mailed or given directly to students are considered “Unofficial Student Copies”.
• Copies requested for pick-up will only be available for 1 year from date of request.
• All requests for IEP Records must be made through our Pupil Services Department, 615-451-5414. 
• If you are a government agency, please contact the Material Center office at 615-451-6360 to obtain a coupon code prior to submitting your request. 
• Due to the effort required to research requests from third party agencies, all corporate requests will be charged regardless of the document requested being found.
• GED transcripts are not maintained by this office. For questions concerning GED Transcripts please contact the GED Office at Volunteer State Community College.

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